This West Chester Salon Created a Calming Space for Clients with Sensory Sensitivities

Wild Horse Salon owner Maureen Helms sits inside the new Sensory Room she created to give clients with autism and sensory sensitivities a calmer, more comfortable haircut experience.

For many families with children who struggle with sensory overload, a simple haircut can feel anything but simple. Wild Horse Salon in West Chester is working to change that, writes Bill Rettew for The Daily Local News. 

Owner Maureen Helms recently unveiled a dedicated “Sensory Room” inside the salon, which is a quiet, carefully designed space built to make haircuts less overwhelming for clients with autism and other sensory sensitivities. 

The inspiration came from close to home, as her son Nathaniel has Asperger’s syndrome. 

The room comes full of thoughtful details. Adjustable lighting softens the harsh glare of a typical salon. Quieter clippers replace the buzz that can unsettle sensitive ears. Calming bubble lamps, sensory toys, weighted capes, bean bag seating, and puzzles fill the space, all while clients get to choose their own soundtrack or show for the appointment. 

Helms said the goal is simple: to create a one-on-one environment where every client can feel comfortable and leave feeling successful. 

For the parents, the room has already delivered. They described the experience as patient, flexible, and tailored to each child’s needs. It’s not a one-size-fits-all approach, but a real effort to meet kids where they are. 

The salon’s intake process alone, they said, helped take the edge off before appointments even began. 

One parent put it best. “The haircut turned out great and it was truly as stress free as possible…I am officially fired from my mediocre at-home mom haircuts.” 

Read more about Wild Horse Salon and the salon’s new sensory-friendly haircut space in The Daily Local News. 

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