How Local Businesses Are Reimagining Communication to Bridge the Modern ‘Office Divide’

Haverford Systems
Image via Haverford Systems.
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In today’s business world, the shift toward virtual meetings has become more evident than ever. As COVID-19 reshaped our daily lives, one unexpected positive development emerged: the mainstream adoption of virtual meetings. While some enterprises had adopted this mode of communication earlier, the majority of businesses, including many in Chester County, embraced virtual meetings out of newfound necessity. The impact has been profound, leading to shifts in meeting dynamics and opening doors for greater workplace inclusion, diversity, and improved work-life balance.

As Philadelphia and the broader national landscape adapted, businesses large and small experienced the shift from traditional boardrooms to Zoom rooms. But as we tiptoe toward a post-pandemic world, the next challenge emerges: How do we bridge the divide between those returning to the office and those continuing to work from home?

The answer lies in the heart of effective communication technology. Recent surveys have revealed compelling insights. Nearly 79 percent of working professionals believe virtual meetings are as, if not more, productive than their in-person counterparts. Furthermore, a significant eight in 10 Americans wish for a day with no meetings, and an astounding four in five remote workers find themselves attending more meetings than they did pre-pandemic. These facts underline a single truth: The manner in which we communicate in the business realm has irreversibly changed.

However, the return to the office doesn’t mean a complete rollback to pre-pandemic norms. Instead, it offers an opportunity for businesses to adopt a hybrid model, combining the strengths of both in-person and remote communications. The key to success in this new model is state-of-the-art audio-visual technology.

With half the team potentially in the office and the other half tuning in from their homes, the importance of clear, uninterrupted communication becomes paramount. A glitchy video or muffled audio isn’t just a minor inconvenience; it can lead to miscommunication, missed opportunities, and reduced productivity.

Enter Haverford Systems. With a deep understanding that delivering high-quality audio and video for your conferences and meetings is paramount, we have consistently risen to the challenge. Our dedication to excellence is evident in our recent achievement: earning the elite Gold-level distinction from Zoom as a certified integrator.

This isn’t a title that’s easily achieved. To secure this prestigious recognition, Haverford Systems went above and beyond. We not only submitted customer surveys, functional floor plans, and Zoom Room referrals but also committed ourselves to extensive training. We attended Zoom University training and obtained multiple technical certifications, including Q-SYS Level 1, Dante Level 1, along with PTZOptics and HuddleCamHD certifications.

But our expertise doesn’t stop with Zoom. Haverford Systems’ proficiency extends to Microsoft Teams, solidifying our position as a leading AV solutions provider. As a certified Microsoft reseller, we ensure that regardless of your conferencing platform preference, we have the know-how to integrate the tools you need seamlessly.

Why Poor Audio Quality Can’t Be an Option for Your Business

In today’s digitally connected business landscape, audio conferencing has become an essential tool for communication. But audio quality isn’t just about clarity — it’s about ensuring effective communication, preserving professional reputation, and optimizing productivity.

Detriments of Poor Audio Quality

  • Damaging Professional Reputation: Poor audio quality during crucial business meetings or negotiations can detrimentally impact your company’s professional reputation. Your partners, clients, and stakeholders expect seamless and effective communication — anything less might question your commitment to quality.
  • Hindering Employee Satisfaction and Productivity: Your team’s morale and efficiency are at stake when faced with subpar audio-conferencing systems. Frustrating audio glitches or inaudible discussions can lead to misunderstandings, decreased productivity, and overall employee dissatisfaction.
  • Retrofitting Woes: Also, neglecting audio quality at the outset of your conference room setup can lead to expensive retrofitting. Upgrading systems and correcting issues after initial setup are not only costly but also time-consuming.

Ensuring Superior Audio Quality: Haverford Systems’ Proven Strategies

Expert Consultation from the Get-Go

From the initial stages of your conference room setup, consult with experts at Haverford Systems. With decades of AV experience, we understand the intricacies of different spaces and can provide tailored solutions to ensure optimal audio quality from the start. This includes recognizing the impact of room design on sound quality, from glass windows that create echoes to solid floors and open ceilings that do little to absorb sound. The industrial style may be trendy, but it isn’t always helpful for video conferencing or audio systems.

Case Study: Streamlining Audio Solutions for a Multinational Corporation

Take, for instance, a multinational corporation that partnered with Haverford Systems. They struggled with audio issues in their conference rooms that hindered seamless global communication. Our early involvement helped identify and address the audio issues at their source, resulting in a state-of-the-art audio conferencing system that improved their international communication.

Leveraging High-Quality Equipment

Haverford Systems believes in using high-quality, reliable equipment to ensure superior audio. Whether it’s a high-end microphone that captures clear and crisp sound or a sophisticated soundproofing material that minimizes background noise, Haverford Systems provides only the best to its clients.

Emphasizing Regular Testing and Maintenance

Haverford Systems doesn’t just set up your audio-conferencing systems — it ensures their long-term effectiveness through regular testing and maintenance. This proactive approach allows for early detection and resolution of any potential issues, ensuring your business communication remains uninterrupted.

Case Study: Boosting Productivity for a Local Startup

Consider a local startup that was experiencing frequent audio glitches during crucial investor meetings. They turned to Haverford Systems for a solution. Regular testing and maintenance of their audio system not only resolved their recurring issues but also boosted their meeting productivity and investor relations.

Audio quality is more than just a technical requirement — it’s a critical component of effective business communication. At Haverford Systems, we understand the difference superior audio can make. By prioritizing your audio needs from the start, we can enhance your professional reputation, optimize your communication, and contribute to your business success. Reach out to us today to ensure your business isn’t missing out on the benefits of superior audio quality.


Shawn Thornton, a Sales Manager at Haverford Systems, is the man behind the tech transformations sweeping across Philadelphia’s beloved institutions. A graduate of James Madison University with local roots in Pennsylvania, he has been instrumental in marrying tradition with technology, all while keeping the user experience at the forefront. Balancing work with his personal life in Phoenixville, where he enjoys quality family time, Thornton demonstrates his commitment to staying ahead of the curve in the ever-evolving tech landscape with consistent Zoom, Teams, and additional A/V focused certifications.

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